How To Treat And Reward Your Team Members According To Little Moons


This year, we began working with family-run ice cream company Little Moons after its bite-sized mochi balls went viral on TikTok. While the brand has grown significantly over the last few months, it’s never lost sight of how important it is to celebrate success and acknowledge hard work.

Recognising and rewarding your team members is pretty much guaranteed to boost morale, but what sort of things should you be doing? Here we share insights from Michelle Nolan, Lead of all things People and Culture at Little Moons, on the best ways to treat your team members.

Take the time to say ‘thank you’

As your brand grows and responsibilities increase, it can be easy to lose the culture and personal touch you once had with your team members. They say actions speak louder than words, but expressing gratitude will go a long way among hardworking teams. “When people are going the extra mile and pushing themselves, it’s important to stop and say ‘thank you,” said Michelle. 

On International Women’s Day, Little Moons sent individual emails to every woman in the company thanking them for the value they bring. A personal email or hand-written note is one of the most thoughtful gifts you can give to your team members. It will keep the culture of your business thriving, and it doesn’t cost a thing.

Don’t forget about remote team members

During these uncertain times, working from home and being separated from your colleagues can be difficult. That’s why it’s necessary to recognise and reward your remote team members. Michelle said: “Make sure you say to every team member – no matter where they are in the company – that you value and appreciate what they bring.” 

A great way to do this is to send them a care package filled with their favourite treats. Gifts including pizza-making kits, work-from-home hampers or a selection of chocolates can really brighten their day and increase motivation. It doesn’t have to be expensive either. In fact, most people appreciate a small but thoughtful token.

Provide the right tools for the job

When the pandemic first hit, many people weren’t prepared to work from home, and some still aren’t. In our discussions, Michelle Nolan highlighted the importance of ensuring your team members have the right tools to do their job well (whether remotely or on site), and we strongly agree. If your team members lack the necessary tech, training or resources, it will inevitably lead to a drop in morale and productivity. 

To ensure its teams could continue to work effectively while away from the office, Little Moons sent out everything they could possibly need. This included office chairs and second screens to help them feel more comfortable. 

Looking to hire?

At the beginning of the year, Little Moons was struggling to find the appropriate talent for its open vacancies. We came in, took the headache away from recruiting and allowed the business to scale at pace.

If you’re a growing company looking to expand your workforce, turn to Silven. Our expert permanent and interim teams have an extensive network of contacts and can find you quality candidates in no time! To learn more about how we can support you, get in touch with us today on 0161 832 7463.