Technical Account Manager - London

Silven Recruitment

  • Location: London
  • Job Type: Technical
  • Contract Type: Permanent
  • Salary: £40,000 - £60,000
  • Date Posted: 28/04/2022
  • Expiry Date: 31/05/2022

Technical Account Manager

£40,000 – £60,000



Are you looking for a new role in Technical? My client is looking for a Technical Account Manager to join a family run, multi site business that has business with nearly every retailer.


The Role:

Reporting to the Head of Technical

  • Provide front line response to customer Technical queries, customer complaints and product rejections and any crisis situations.
  • Lead meetings, visits, workshops and audits with customers.
  • Drive year on year improvement on KPI targets
  • Lead the site technical team, to ensure that all the Quality systems and procedures are maintained
  • Managing the auditing process, including internal auditors, and be a key player in managing the relationship with retailers
  • Train and develop your team, delegating accountabilities and ensuring the highest quality products leave the site


The Candidate:

The successful candidate will be able to demonstrate:

  • Direct head office retail customer experience within technical with a short shelf life food supplier.
  • Proven experience with commercial driven supply chains
  • Face to Face customer contact within head office.


Next Steps:

If you would like to be considered for the role, please click ‘apply now’ or contact Louis at Silven Recruitment.