Quality Manager - Hereford

Silven Recruitment

  • Location: Hereford
  • Job Type: Quality Assurance/Control
  • Contract Type: Permanent
  • Salary: £45,000 Position
  • Date Posted: 02/08/2023
  • Expiry Date: 08/09/2023

Job Title: Quality Manager

Location: Hereford

Salary: £45,000 Position

Type: Full-time

Job Description:



  • Ensure an effective quality management system is in place to achieve the quality objectives.
  • Management of all aspects of the Quality System
  • Member of the HACCP Team
  • Administration of Management Review, Risk Assessment, and Validation programs.
  • Management of change in organizational activities
  • Review of internal and external activities
  • Evaluating and improving organizational performance (e.g., monitoring KPIs to ensure objectives)
  • Ensure staff follow and maintain regulations, procedures, adoption of quality standards, etc.
  • Ensure effective training programs are implemented.
  • Assume responsibility for the management of all matters relating to the quality of products within the terms of the company objectives, policies, and budgets.
  • Manage the internal auditing of departmental activities and ensure the agreed audit schedule is maintained.
  • Ensure that all corrective actions resulting from the Quality Management System are completed and reported within the required time scale.
  • Deal with and resolve quality inquiries from other departments.
  • Recommend and implement improvements to achieve greater efficiencies and accuracy.
  • Improve methods and processes to achieve greater efficiencies and accuracy, including outside own area.
  • Ensure site compliance with GMP and site standards.
  • Ensure site compliance with the company health and safety policy.
  • Ensure food safety, integrity, legality, and quality.
  • Ensure compliance with site certification standards.

Duties relating to Active Pharmaceutical Ingredients / Licensed Products:

  • Releasing or rejecting all APIs. Releasing or rejecting intermediates for use outside the control of the manufacturing company.
  • Reviewing completed batch production and laboratory control records of critical process steps before release of the API for distribution.
  • Ensuring that critical deviations are investigated and resolved.
  • Approving all specifications and master production instructions.
  • Maintenance of the Product Quality Product Review program.
  • Approving all procedures impacting the quality of intermediates or APIs.
  • Ensuring that internal audits (self-inspections) are performed.
  • Approving intermediate and API contract manufacturers.
  • Approving changes that potentially impact intermediate or API quality.
  • Reviewing and approving validation protocols and reports.
  • Ensuring that quality-related complaints are investigated and resolved.
  • Ensuring compliance with site GMP standards.
  • Ensuring food safety, integrity, legality, and quality requirements are met.


  • Minimum 3 years of experience with an understanding of Quality Management.
  • Knowledge of Pharma / Botanicals as well as DMF, etc.
  • Knowledge of standard testing protocols (shelf life, etc.).
  • Educated to degree level in Food Science or Technology or similar.


  • Excellent communication skills.
  • Excel in the area of attention to detail.
  • Ability to handle multiple projects and work under pressure.
  • Accuracy.
  • Willingness to take responsibility and assist in the training and mentoring of junior colleagues.


To apply for this position, please contact Edward Crampton from Silven Recruitment.

Email: edward.crampton@silven.co.uk

Main Phone: 020 379 43982

Mobile: 07852529538

Job Code: EC/13763